How AI Phone Agents Turn Missed Calls Into Small-Business Revenue
What Changed and Why It Matters Small businesses still live and die by the phone. Miss a call, lose the job. The new shift: AI voice agents that answer every…
Salesforce buys Fin for $3.6B: agentic enterprise goes mainstream
What Changed and Why It Matters Salesforce is buying AI customer service platform Fin for about $3.6 billion. That’s not just another AI headline. It’s the clearest signal yet that…